Frequently Asked Questions

This depends on your interests. We are open all year round which offers guests the chance to experience different seasons, depending on your preferences.

The Zambia Immigration website contains visa guidelines. Only cash is accepted as payment for visa fees.

Before travelling to Zambia, please ensure that you have the following:

• A passport valid for at least 6 months after your date of arrival.
• At least two blank pages in your passport for the entry visa.
• If flying into Zambia, you must be able to produce a Return Ticket.
• Proof of sufficient funds to cover your stay, particularly if arriving by land/boat.

The official currency of Zambia is the Kwacha. US Dollars are accepted for transactions in most instances including departure taxes and entry visas. Small denominations of US Dollars are recommended – change is sometimes not provided. Euros and most major currencies can be exchanged at the airport.

Cash can be withdrawn from ATMs at the airport.

There is no limit to the amount of foreign currency you can bring in, provided it is declared on arrival through a currency declaration form.

You can pay for your bill at the lodge using cash or credit card (VISA, MASTERCARD) – please note however that there is a 5% surcharge added for payments made by card.

• Lightweight, breathable, and neutral-coloured clothing to blend in with the surroundings.
• Long-sleeved shirts and pants to protect against sunburn and insects.
• A lightweight, waterproof jacket for cooler evenings and unexpected rain.
• A wide-brimmed hat or safari hat to shield yourself from the sun.
• Comfortable, closed-toe walking shoes or hiking boots.
• Sandals or flip-flops for relaxation at the campsite.

Don’t Forget:

• Binoculars.
• Sunglasses.
• Spare prescription glasses if possible in case of breakage.
• Flashlight.
• A personal First Aid kit with plasters, headache pills, rehydration salts and antihistamine is always useful. Your guide and the lodge will also carry First Aid supplies.
• Mosquito repellent.
• A high factor sunscreen is highly recommended – recommended sunscreen is SPF 50, preferably not an oil-base.
• Lip balm.

Yes, the water is safe to drink. The water we provide for guests to drink during mealtimes, as well as ice for consumption, is purified using a process called reverse osmosis. We ask that you don’t drink the water directly from the tap or the shower as that is only filtered water. The fruit and vegetables are all washed in safe, clean water. In the bar fridge in your room is a 2-litre container that is filled with the same clean water. Your housekeeper will refill the container in the morning when they reset your room, as well as in the evenings when they do turndown.

Each suite has a safe where you can lock up your valuables. The safes provided have a digital keypad.

Tipping is discretionary based on your perception of the service received. Individual staff tipping is not encouraged, but it is completely at the guest’s own discretion. At the end of your stay, you will be handed two envelopes. One envelope is for your guide(s) and the other one for general staff. You can place your gratuity in the provided envelopes and hand back to Management who will then ensure that these are distributed according to your wishes.

Yes, it is safe to self-drive, and our reservations team will provide a map and detailed directions to the lodge. Please be aware that the gravel road is very bumpy and is therefore accessible by 2 x 4 (high rise) & 4 x 4 vehicles. The road is only accessible by 4 x 4 vehicles during the rainy season.